ZenBusiness and MyCorporation are both business filing companies, but what does that mean, and which one is a better value?
We take an in-depth look at each company and break down their features and prices to help you decide which one might be right for your business.
What You Can Expect From Each Filing Service
Both ZenBusiness vs MyCorporation offers a wide range of services to assist with starting your business. Both companies offer LLC formation and incorporation services as well as many other types of filings such as fictitious name (also known as doing business as or dba) registrations, registered agent services, trademark protection, patent protection, etc., the way they go about providing these services differs.
ZenBusiness vs MyCorporation: A Quick Overview
|Ease of Use||4.6/5||4.2/5|
|Registered Agent Services||4.7/0||3.9/5|
|Customers’ Review and Feedback||4.7/5||4.0/5|
How We Review & Compare LLC Services Value
Before we go into details, let us discover how we review and compare LLC services. In this comparison, we’ll walk you through the six main factors including some others you need to consider when choosing between MyCorporation and ZenBusiness LLC service. The following 6 review points are what we set up for our stress test:
- Company Reputation
- Customer Service
- Affordability (Prices & Packages)
- Registered Agent Service
- Ease of Use
- Customers Review & Feedback
Detailed Comparison: ZenBusiness and MyCorporation
1. Company’s Reputation
Company reputation or track record is an important consideration when choosing a filing service. You don’t want to work with an inexperienced company that doesn’t know what they are doing, or with a company that has a poor reputation.
ZenBusiness is a trusted LLC formation platform that was featured in 2015 for the first time. Within 3 years, ZenBusiness started to have 240-350% annual revenue growth. Only in 2021, ZenBusiness has helped more than 200,000 business owners to form their entities. There is no one in the industry who can beat ZenBusiness in this.
Despite this booming customer load, ZenBusiness has excellent feedback available on 3rd party review platforms which prove they do not compromise on quality.
It was founded in 1998 and has provided reliable business services to more than one million customers. However, having a huge customer profile and being in the business for more than two decades, it has fewer reviews.
Though Zenbusiness is a relatively new LLC company but has tons of reviews with a handsome customer profile giving Zenbusiness a slight edge over MyCorporation in this category.
2. Customer Support
Customer support is an important factor when choosing a filing service provider. In order to ensure your success as a business owner, you need to be able to get the help you need when you need it. We asked each filing service provider a few basic questions to gauge their customer support capabilities.
ZenBusiness’ customer support team is available to guide you from Monday to Friday from 8 am – 8 pm CT. Moreover, their availability on Sundays from 10 am – 7 pm CT has made them distinguished in the industry as hardly any other competitor provides customer support on weekends.
This is very convenient for the customers who are busy during the whole week. So, you do not need to stress yourself to manage time to connect with the ZenBusiness support team during your busy hours. You can chat, have a phone call, or email their customer care representative during their business hours.
ZenBusiness does not have a hit-or-miss policy despite the large customer volume and their customer care is consistent on a high-quality end. So here, ZenBusiness is valuable.
MyCorporation offers incredible customer support. Their representatives are available by phone and email. You can reach out to them from 10:30 am to 7:30 pm ET Monday through Friday. Customers are happy about the knowledgeable support representative. However, you can expect a more detailed and specific response on a phone call as compared to an email.
Again ZenBusiness is the winner here, as their customer support is also available on Sundays showing their dedication to helping the clients who can not reach out to them during weekdays.
3. Affordability & Prices
Affordability is an important factor for many business owners, especially new ones. If the service is good but too expensive, it may not be feasible for the business to continue using it.
We looked at the prices of various services offered by both providers and found that there is a wide range in pricing.
We took a look at how much each filing service provider charges for their various products and services. And see what the average business owner can expect to pay.
The basic plan of ZenBusiness starts from $0, with free registered agent service for the 1st year of incorporation, operating agreement, account consultancy, and virtual business guide.
Having that many features at this price are truly something that ZenBusiness can offer while many competitors charge double for all these features.
MyCorporation charges a lot more than ZeBusiness’ basic package and many other LLC formation services.
For $99 in the basic package, they only provide an LLC registration service. Not even in their standard package for $124, MyCorporation offers a free registered agent.
Though in the high tire package of $224 and $324, MyCorporation provides free registered agent services but still, there are no valuable features that you get with the advanced plans of ZenBusiness. Hence, again, we prefer ZenBusiness over MyCorporation in the affordability category.
4. Ease of Use
Ease of use is another important factor to consider when choosing a filing service provider. You don’t want to spend your time trying to figure out how to use a complicated system; you want to be able to focus on your business. We looked at how easy it is to use each company’s system and found that both are relatively easy to use.
ZenBusiness website is easier to use because it doesn’t show you numerous upsells while ordering their services. ZenBusiness embraced technology that allowed them to automate large portions of the business formation process and ongoing compliance services.
Their well-designed websites take you through the process of purchasing a suitable plan and separate features step by step. This technological advancement helps to form businesses faster than most competitors. Hence, they pass that time savings on to their customers in the form of monetary discounts.
MyCorporation has a user-friendly interface and it takes about 10 minutes to complete the application process. What you would get in every package is clearly mentioned under each plan. You select your add-on features before selecting your LLC plan. However, you will see many upsells while selecting an LLC plan, which seems annoying to many customers as they end up paying more than they estimated.
To us, ZenBusiness and MyCorporation have a tie in this category given the fast process and easy-to-navigate websites.
5. Registered Agent Services
One of the most important services offered by a filing service provider is registered agent services. A registered agent is a third party that accepts legal notices on behalf of a business. Without a registered agent, it’s possible that your business could end up being sued, even though you didn’t know about the lawsuit.
All three packages of ZenBusiness Starter, Pro, and Premium include the free registered agent service for the first year of incorporation with them. After this duration, you can renew your registered agent service for $119.
Many reputable LLC companies offer registered agent services as a part of their formation plan or as a standalone service at a cheaper rate. If you are to subscribe to this service as a separate feature, you can also compare the prices of top-rated registered agent services before making a final decision.
MyCorporation does not offer registered agent service in the basic and standard plans. However, the $224 and $324 packages of MyCorporation provide free registered agent services. Still, it is not workable as compared to ZenBusiness which offers free registered agent service in the basic plan.
Moreover, as a separate feature, MyCorporation’s registered agent service ($120 per year) costs you more than ZenBusiness’ price ($99). So, we think new business owners would prefer ZenBusiness over MyCorporation given the quality registered agent service at a cheaper rate.
6. Customers’ Reviews and Feedback
It’s always good to get a customer’s opinion on the quality of a product or service before you buy. After all, when you’re spending your hard earned money, you want to be sure you’re making the best decision possible.
We looked at the customer reviews and feedback for both ZenBusiness and MyCorporation to get an idea of what customers think about their services.
ZenBusiness has thousands of positive customer reviews on third-party platforms. You can find ZenBusiness reviews online where entrepreneurs, startups, and small business owners rave about their experiences.
7,620 customers have shared their experience with this company during the formation process for a new venture at Trustpilot. They have given it 4.8/5 stars for its outstanding services. We found 107 reviews at BBB with a 4.3/5 rating.
Despite spending more than 2 decades in the industry, MyCorporation does not have many customer reviews on third-party review platforms. We found 13 reviews of MyCorporation on Yelp. There were 0 reviews on Better Business Bureau (BBB) and 229 reviews with a rating of 4.7/5 on Trustpilot.
Some More Features to Compare
Customer reviews, pricing, and ease of use aren’t the only things you should consider when choosing a filing service provider. Here are some (but not all) of the other features that you should compare when choosing a filing service provider:
- Turnaround Time
- Additional Free Services
- Track Record
- Ongoing Compliance Issues
- Refund Policy
Concerning filing speed, MyCorporation is not clear. There is no specific information on the website regarding the overall LLC turnaround time. Depending upon the state of formation, the filing time varies. By the end of the application process, MyCorporation asks you to pay an extra $100 (plus the state fee) to expedite processing.
ZenBusiness offers three different options for LLC formation: their Basic plan has a 2-3 week turnaround time, the middle package takes 1 week while the top packages take 3-5 business days to form your LLC. They also offer an expedited option to speed up the formation process. We really appreciate ZenBusiness for giving such a range of options for turnaround time and entrepreneurs can pick whatever suits them the most.
When it comes to turnaround time, ZenBusiness is the clear winner. MyCorporation takes a bit longer to process filings and updates.
Features Included in their Packages
Both companies offer additional free services such as D&B numbers and access to their online account management system. However, MyCorporation offers a bit more than ZenBusiness, including free registered agent services for the first year.
The low-tier package (standard plan for $124) of MyCorporation, along with filing your article of organization with the state, also covers the annual report and keeps your LLC in good standing with the state if you opt for the higher plans. Unfortunately, for other valuable features such as operating agreement, EIN, and more you have to pay extra.
ZenBusiness in addition to filing your LLC, offers 1 year of free registered agent service, operating agreement, and tax consultation in the basic plan. In advanced packages, you expect an LLC kit and seal, Federal Tax ID Number (EIN), expedited processing service, worry-free compliance, sample operating agreement and other customizable LLC forms, company domain, and website, etc.
In this category, we give ZenBusiness a superior position as the high tire packages of MyCorporation cost you more and have fewer features than ZenBusiness.
Track records matter when it comes to filing service providers. After all, you want to be sure that the company you’re entrusting your business filings and updates is reputable and will be there for you when you need them.
MyCorporation has been in business for over 20 years and is known for its high-quality filings and customer service. Whereas, ZenBusiness is a newer company and doesn’t have as long of a track record.
Ongoing Compliance Issues
Check to see if the company you’re considering has any ongoing compliance issues. If they do, that could potentially be damaging to your business.
Both companies are in good standing with the various state agencies that they work with. However, MyCorporation has a bit more positive feedback than ZenBusiness. MyCorporation offers these with registered agent priced at $120/year, and annual report service costing $99. And ZenBusiness provides registered agent service $119 per year, and they also have annual reports available for $75.
Read the refund policy carefully before committing to a filing service provider. If you ever have an issue with their service, you don’t want to be stuck without a refund.
ZenBusiness has a very strict policy when it comes to refunds, and they charge $50 if you need to cancel your account. MyCorporation, on the other hand, offers a full refund if you’re not happy with their service. They provide a 60-day window in which to request a refund without asking any questions.
Any Alternative to Consider?
No, there is no one in the industry that can beat ZenBusiness’ high-quality features at an economical price. However, you can compare the 6 best value LLC services available online to have a better overview of top-rated LLC companies.
Price Comparison | MyCorporation vs ZenBusiness
|Price||$0 + state fee||$124 + state fee|
|Turnaround Time||2-3 weeks||Not specified|
|Virtual Business Guide||Yes||No|
|Price||$199 + state fee||$224 + state fee|
|Turnaround time||1 week||Priority processing and delivery|
|Federal Tax ID Number (EIN)||Yes||No|
|Operating Agreement and Bylaws||Yes||No|
|100% Accuracy Guarantee||Yes||No|
|Price||$299 + state fee||$324 + state fee|
|Turnaround time||3-5 business days||Expedite option available|
|Federal Tax ID Number (EIN)||Yes||No|
|Business License Report||No||Yes|
|Operating Agreement and Bylaws||Yes||No|
Which LLC Service is Better Value Overall?
There are several things to consider when deciding which formation company you want for your new LLC. As mentioned earlier, in this quest, there is no right and wrong choice.
ZenBusiness LLC formation service and MyCorporation offer quality services that will get the job done, but each has its own unique selling point. The final decision only depends upon your specific business situation. Let us make a final note on that.
ZenBusiness offers a little more hand-holding than MyCorporation, with more of an emphasis on customer support. New customers can expect a free consultation to help them determine what services they need and how to get started. There is also an online account management system where you can track your filings, updates, and renewals.
MyCorporation does not offer the same level of personal customer service as ZenBusiness, but it does have a robust online account management system that allows you to track all of your company’s filings and updates in one place.
In addition, MyCorporation has been in business for over 20 years and is known for its high-quality filings and customer service.
If you value company reputation and want more features than state filing and a registered agent at a cheaper price, ZenBusiness is a better choice than MyCorporation. From order placing till completion and ongoing services, ZenBusiness outranks MyCorporation in every aspect.
If you prefer the experience, Pick MyCorporation. It is older than ZenBusiness and has comparable customers in its hands. However, you may need to sacrifice many valuable features which you get at a cheaper price with more satisfaction.
Aisha Noreen is an owner of a small business with more than 9 years of experience in the marketing industry. With the wisdom of an old soul, she always seeks innovation and mind-blowing ROI techniques. Her unique approach helped many small businesses thrive and she can surprise you in many ways as well. Believe it or not, her energy, passion, and creativity are contagious enough to transform your business and take it to another level.