Last Updated: April 20, 2010
MoneyAisle.com is owned and operated by neoSaej Corp. ("neoSaej" or
"we"). neoSaej and MoneyAisle.com respect your privacy and are committed
to safeguarding your personal information. This privacy policy is being
provided to you on behalf of neoSaej and MoneyAisle.com. This policy
describes the personal information we collect and how we handle and
protect it, including personal information collected on MoneyAisle.com.
As part of our routine business practices, we make our policy available
for review when users first register on the website. Thereafter, our
policy is continually available for review on the website; we also will
direct your attention to our policy annually or when significant changes
are made to it. This notice applies to your personally identifiable
information and your relationship with us, and continues to apply after
your relationship has ended. Your relationship with us begins when you
register as a user on the MoneyAisle.com website.
Our Privacy Seal
neoSaej has been awarded TRUSTe's Privacy Seal signifying that this
privacy policy and practices have been reviewed by TRUSTe for compliance
with
TRUSTe's program requirements including transparency, accountability
and choice regarding the collection and use of your personal information.
TRUSTe's mission, as an independent third party, is to accelerate online
trust among consumers and organizations globally through its leading
privacy trustmark and innovative trust solutions.
If you have questions or concerns regarding this statement, you should
first contact
our Privacy department. If you are not satisfied with our response
you can contact TRUSTe here .
Why and How We Collect Personal Information
We collect personal information to enable us to provide products and
services to you and to improve and conduct our business. For example, we
collect personal information to:
- Handle your requests and transactions.
- Provide you with information about products and services that may be
of interest to you.
- Provide you with effective and efficient customer service.
- Evaluate products and services.
We collect information from a variety of sources, including:
- Account inquiries, applications, and other forms that you submit to
us, which may provide information such as your name, address, email
address, and telephone number.
- Your transactions or experiences with us.
- Outside companies, such as consumer reporting agencies, regarding
your credit history or employment status.
- Information automatically received from your computer and browser,
including your IP address, and software and hardware attributes, which we
may record.
We will retain your information for as long as your account is active or
as needed to provide you services. If you wish to cancel your account or
request that we no longer use your information to provide you services
contact our
Privacy department.. We will retain and use your information as
necessary to comply with our legal obligations, resolve disputes, and
enforce our agreements.
How We Protect Personal Information
We maintain physical, electronic and procedural safeguards to protect
your personal information to comply with applicable laws and regulations.
Personal information that we collect from you is stored on servers in our
United States data centers, and protected by network firewalls,
encryption, and multiple levels of physical access control. When
transmitting personal information to and from your browser, we encrypt
data using secure socket layer (SSL). Only authorized employees who need
to have access to personal information to perform their jobs are
permitted to use your personal information, and may do so only for
permissible business reasons. Employees who have access to your personal
information are required to maintain and protect the confidentiality of
that information and must follow established procedures.
At a minimum, we require that you use both numbers and letters, as well
as uppercase and lowercase characters in your password. We will never ask
for your password as a means of identifying you. Do not share your
password with anyone, and if you ever receive an email purporting to come
from us that asks for your password, you should immediately report this
development to us here.
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive
it. No method of transmission over the Internet, or method of electronic
storage, is 100% secure, however. Therefore, while we strive to use
commercially acceptable means to protect your personal information, we
cannot guarantee its absolute security.
Why and How We Share Information With Our Affiliates
We may share your personal information (as described above in "Why and
How We Collect Personal Information") with our affiliates as required or
permitted by applicable laws. Our affiliates are companies controlled or
owned by us, or companies that control us, or are under common control
with us. For example, we may share information with our affiliates in
order to service your account, process transactions relating to your
account, or provide you with products and services that you have
requested.
We may share with our affiliates your name, contact information and
information about our transactions and experiences with you so that they
or we may offer products or services that may be appropriate for you and
to conduct business. We may also share with our affiliates personal
information, such as auto make, that we collected to determine your
eligibility for products and services you previously requested from us
("eligibility information"), unless you choose to opt out of such
sharing. (See "How You Can Direct How Your Information Is Shared and
Presented", which describes what it means to "opt-out" and contains a
link to our opt-out form).
Why and How We Share Information With Nonaffiliated Third Parties
We do not and will not rent or sell your personal information except as
described in this privacy policy. However, we may share your personal
information with any of neoSaej’s participating financial institutions.
(See "Why and How We Collect Personal Information"). We may also share
your personal information with companies that we hire to perform services
for us, such as vendors that provide data processing, computer software
maintenance and development, transaction processing and marketing
services. In addition, to help us service your account or to offer
products and services that may meet your financial needs, we may share
your name, contact information, and information about our transactions
and experiences with you with nonaffiliated financial service
institutions with which we have agreements to market financial services
or products that we jointly offer, endorse or sponsor. If we do share
your personal information, we require these nonaffiliated financial
service institutions, which may include banks, credit unions, credit card
issuers or mortgage companies, to agree to limit the use of such
information to the purposes for which it was provided. Finally, we may
disclose personal information to others, including nonaffiliated
companies and regulatory authorities, as required or permitted by
applicable law. For example, we may disclose personal information to:
- Respond to subpoenas or comply with investigations by regulatory
authorities or law enforcement agencies.
- Protect against or prevent actual or potential fraud, unauthorized
transactions, claims or other liabilities.
If we believe it is necessary, we may also share personal information as
permitted by applicable law in order to investigate, prevent, or take
action regarding illegal activities, suspected fraud, situations
involving potential threats to the physical safety of any person,
violations of our terms of use or other agreements you enter into with
us, or as otherwise required by law.
We may post customer testimonials on our web site which may contain
personally identifiable information such as customers' names. We always
obtain customers' consent prior to posting testimonials with their names
along with their testimonials.
You should be aware that any personally identifiable information you
submit to blogs on our site can be read, collected, or used by other
users of these forums, and could, among other things, be used to send you
unsolicited messages. We are not responsible when you choose to submit
personally identifiable information to these forums. To request removal
of your personal information from our blog or community forum, contact our Privacy department. In some
cases we may not be able to remove your personal information, in which
case we will let you know that we are unable to do so and why.
We may transfer information about you if all or part of our business is
acquired by or merged with another company. In this event, we will notify
you before information about you is transferred and becomes subject to a
different privacy policy and let you know any choices you may have
regarding your personal information.
How You Can Direct How Your Eligibility Information Is Shared
If you do not want us to share eligibility information about you with our
affiliates, you have the right to opt out of these disclosures. (For a
definition of "eligibility information," see "Why and How We Share
Information With Our Affiliates"). By opting out, you are instructing us
not to share eligibility information with our affiliates. Please note,
however, that even if you direct us not to share eligibility information
with our affiliates, we may still share your personal
information-including eligibility information-with our affiliates as
permitted by law, such as to process transactions or to service your
account. Moreover, we may also share certain other types of
noneligibility information with our affiliates, such as your name,
contact information, and information about your transactions and
experiences with us.
If you wish to opt out of the disclosure of your eligibility information,
please contact our Privacy
department.
Newsletters and EMails
At registration and at various times as you use our website, you may be
given the option of receiving informational or promotional emails. At any
time after registration, you may change your email and newsletter
preferences by updating your profile on our website, or following the
unsubscribe instructions included in these emails.
Links to Third-Party Sites
There may be places on our website where you may click on a link to
access third-party websites that are not covered by this Privacy Policy.
These third-party websites may collect personal information from you and,
in some instances, provide us with information about your activities on
those websites. We recommend that you consult the privacy statements of
all third-party websites you visit.
Children's Privacy
Our website is a general audience site. We do not knowingly collect
personal information from children under the age of 13. In fact, you must
be 18 years old or older to register to use the site.
Cookies and Web Beacons: Web-related Information Collection
We use cookies on our web site, including session ID cookies and
persistent cookies. A cookie is a text file sent by a web server to a web
browser, and stored by the browser. The text file is then sent back to
the server each time the browser requests a page from the server. This
enables the web server to identify and track the web browser and load the
pages according to a user's preferences for that particular site,
including the personalization of content. Cookies are not tied to
personally identifiable information.
More importantly, using cookies also helps us protect the security of
your account. Session ID cookies follow your activities on our site so
that we can ensure that no one is making changes to your profile,
applying for loans or making loans on your behalf. This information is
encrypted and no personal data about you is stored on our servers in
connection with the use of cookies.
We send a cookie that can be stored by your browser on your computer's
hard drive. We use the information we obtain from the cookie in the
administration of our web site, to improve its usability and for
evaluating our marketing effectiveness as described above. Most browsers
allow you to refuse to accept cookies. (For example, in Internet Explorer
you can refuse all cookies by clicking "Tools", "Internet Options",
"Privacy", and selecting "Block all cookies" using the sliding selector).
Blocking cookies, however, can also have a negative impact on the
usability of many web sites.
Cookies may have long-term expiration dates and thus can stay on your
hard drive for months at a time. While you can remove them as instructed
by the help content in your chosen browser, disabling cookies will
prevent you from using our site. As with many transactional web sites,
cookies must be enabled in order to use our site.
We use a third-party tracking service that uses cookies and web beacons
to track non-personally identifiable information about visitors to our
site in the aggregate (such as page views and referral page information
to track the success of our marketing efforts to bring people to our site
as well as overall site performance). No personal or sensitive
information is transmitted to advertising partners. In addition, we
automatically receive and record information from your computer and
browser, including your IP address, software and hardware attributes, and
the page you request. This information is used for security purposes and
for the design and assessment of marketing efforts.
Special Note for California and Vermont Residents
To comply with California and Vermont laws, we do not share information
with nonaffiliated third parties for accounts with a primary mailing
address in these states, except as required or permitted by applicable
state law. Additionally, Vermont accounts are automatically opted out of
the sharing of eligibility information with our affiliates.
If you are a resident of California, in addition to the rights set forth
in this Privacy Policy, you have the right to request information from us
regarding the manner in which we share certain categories of personal
information with third parties for direct marketing purposes. California
law gives you the right to send us a request at a designated address to
receive the following information:
- The types of information we disclosed to third parties for their
direct marketing purposes during the preceding calendar year;
- The names and addresses of the third parties that received that
information; and
- If the nature of the third party's business cannot be determined from
their name, examples of the products or services marketed.
We may provide this information in a standardized format that is not
specific to you. The designated email form for these requests is
here.
Accessing and Revising Your Personal Information
You are expected to review promptly information in account statements and
other communications from us and to notify us if you believe any
information should be corrected or updated. All of your personal and
personally identifiable information that we maintain is available to you
for review in the account profile section of MoneyAisle.com. You may
update your password, email address, physical address, phone number, and
other information at any time. If you need to change any other
information in your profile, you can contact us through our Customer Care page. To protect your
privacy and security, please contact us through our Customer Care page to make changes to your
sensitive account information. We may require you to authenticate your
identity before permitting you access to personal information. If you
have any questions or concerns about your personal information or this
Privacy Policy, please contact us.
Changes to this Privacy Policy
We may revise or update this Privacy Policy from time to time to reflect
changes in our practices. When we make changes to this Privacy Policy, we
will revise the "last updated" date at the top of this Privacy Policy. If
we make any material changes in the way we collect, use, and/or share
personal information, we will notify you as required by law, including by
sending an email to the email address you most recently provided us in
your account, profile or registration, and/or by prominently posting
notice on our website prior to the changes taking effect. We recommend
that you check our website from time to time to determine whether there
have been any changes to this Privacy Policy.
If you have questions or concerns regarding this statement, you should
contact us at:
Privacy Policy
neoSaej Corporation
Attn: Privacy Officer
77 South Bedford Street
Suite 450
Burlington, MA 01803