Frequently Asked Questions

How to use MoneyAisle's FAQ:

Click on a question below to be taken to the answer, or scroll down if you'd like to read the entire section in order.

1. What is MoneyAisle?

MoneyAisle is the next-generation online marketplace that provides consumers with great rates on Auto Loans, Recreational Vehicle Loans, Motorcycle Loans, Boat Loans, Personal Loans, Certificates of Deposit, High-Yield Savings accounts while simultaneously helping banks and credit unions rapidly attract new customers. MoneyAisle's methodology is simple: financial institutions competitively bid against each other in live auctions for each individual consumer request. MoneyAisle's patent-pending technology creates a safe, transparent platform for consumers to get great deals in real-time on financial services and products. Unlike other online auction marketplaces, we eliminate the buyer's burden of time-consuming comparison shopping by providing free, on-demand, live auctions with no commitment from the consumer to buy.

2. Why would I want to use MoneyAisle?

You can use MoneyAisle's free, safe and easy service to get great rates by having banks and credit unions compete for your specific business in live auctions. MoneyAisle's buyer-centric platform enables instantaneous live competition among financial institutions, enabling consumers to get great deals on Auto Loans, Recreational Vehicle Loans, Motorcycle Loans, Boat Loans, Personal Loans, CDs, and High-Yield Savings accounts. When banks and credit unions compete against each other for every customer's business, they are compelled to give you the best available rates.

3. Who can use MoneyAisle?

To use this service you must be at least 18 years old, and you must be a legal resident of the United States. In order to complete your financial transaction (for deposit accounts) with a bank or credit union you must have a valid Social Security number, and meet any other requirements to open an account with the bank or credit union.

4. Is this free?

Yes, it's free. There are no hidden fees or extra charges for using this service.

5. How does MoneyAisle differ from eBay?

For most internet users, when they think of online auctions, they think of eBay; the online auction platform where sellers post items and the buyers compete against each other and bid up the price. In the end, the buyer willing to pay the highest price wins.

The best price wins here at MoneyAisle, too, but our premise is the complete reversal of eBay. At MoneyAisle many sellers bid to win your business. It works for the benefit of the buyer as opposed to the seller. If eBay auctions operate on a seller-centric model then MoneyAisle is a buyer-centric platform; we are eBay in reverse. We are a marketplace where buyers decide what they want and sellers bid repeatedly - delivering great deals for the buyer.

6. Is MoneyAisle available in my state?

MoneyAisle supports Certificate of Deposit and High-Yield Savings auctions for consumers from all 50 states.

Auto Loan Refinance, Auto Loan, Recreational Vehicle Loan Refinance, Recreational Vehicle Loan, Motorcycle Refinance Loan, Motorcycle Loan, Boat Refinance Loan, Boat Loan and Personal Loan auctions are available in all 50 states with the exception of Nevada, North Dakota, and Oregon.

Please write or email us if you would like to use our service in one of these states and we will let you know if/when we receive an exemption.

7. Is MoneyAisle available in Puerto Rico?

Yes. Residents of Puerto Rico can now use MoneyAisle to find great rates on federally insured Certificates of Deposit and High-Yield Savings accounts. Unfortunately, Auto Loans, Recreational Vehicle Loans, Motorcycle Loans, Boat Loans, and Personal Loans are not currently available to residents of Puerto Rico at this time.

8. Why do I have to be at least 18 years old to use MoneyAisle?

Our participating banks and credit unions will not open accounts for customers referred through our service who are under 18.

9. What is the relationship between MoneyAisle and neoSaej?

MoneyAisle is the next-generation auction marketplace powered by neoSaej's patent-pending technology. MoneyAisle is the consumer product of neoSaej corp. For more information, visit neoSaej.com.

10. Does MoneyAisle offer IRA accounts?

Many MoneyAisle users have asked if they can use our service to open IRA accounts. At this time, MoneyAisle does not offer IRA (Individual Retirement Account) accounts. In light of the user interest, we are actively working towards offering IRA CD and High-Yield Savings accounts through MoneyAisle very soon. Please check back often for new product updates.

If you would like to be notified when we enable IRA accounts, you can ensure you will receive our product updates by checking your communication preferences in "My Profile."

In the meantime, if you have any feedback as to how MoneyAisle can improve its service, please send us an email.

11. Is there an easy way to tell my friends and family about MoneyAisle?

Absolutely. If you'd like a form to email your friends and family about MoneyAisle, you can go to our Refer a Friend page.

12. Do I have to register to run an auction? What information do I need to provide to register?

You don't have to register to run a real auction and see the best available rate.

When running an Auto Loan, Recreational Vehicle Loan, Motorcycle Loan, Boat Loan or Personal Loan auction, you'll be able to see the winning credit unions and banks along with the rates, and you'll be able to receive the rates offered once the live auction ends.

For deposit auctions (CDs and savings accounts), if you wish to receive the rate and see the name of the winning financial institution once you've run a Test-Drive, you must register. You will be provided with an option to register once your Test-Drive auction has ended.

Registration is free and easy, and only requires that you supply an email address. More detailed contact information is requested only when you accept an offer from the financial institution so that the bank or credit union can contact you about opening an account.

We will never ask for any sensitive information such as your Social Security number or date of birth. As part of the account opening process, you will need to provide this information directly to the bank or credit union.

To use MoneyAisle's advanced features, such as CD Laddering or rate comparison, you must be a registered user.

13. Do I need an email address to use MoneyAisle?

Yes, it is necessary that you have a working email address. Our platform is designed to notify you via email. If you'd like to create an email address, you can get one for free through web-based services such as MSN, Google and Yahoo.

14. Why didn't I receive an email from MoneyAisle?

If you didn't receive the registration email, be sure to check your Junk or Spam folder. It may also help if you add service@moneyaisle.com to your email address book.

15. How do I change my account's email address?

If you have transitioned to a new email address you may change the one MoneyAisle has on file by going to the "My Profile" section of our site and then choosing to edit your profile.

16. Why do I have to register to get a rate?

Since our network banks and credit unions bid in real-time for your business, we need to collect minimal information (an email address) to indicate to our partners that you represent a valid customer. No bank or credit union in our network can contact you unless you have accepted their winning bid. (See our Privacy Policy.)

17. How will my information be kept secure?

MoneyAisle encrypts transmissions of personal data between your browser and our site using 128-bit SSL encryption—the standard used by major online retailers, banks, and brokerages. Your profile data is stored on servers in an enterprise-class data center, with multiple levels of physical and environmental security controls. When your data is shared with a participating financial institution for the purpose of fulfilling an auction, the information is encrypted during transmission over a secure channel, and we only send what the financial institution needs.

Please see our Privacy & Security section for more information.

18. Can I opt out of receiving MoneyAisle product updates and news?

Yes. You can update your Profile and uncheck the box "I would like to receive MoneyAisle product updates and news." After opting out of receiving product updates and news you will only be contacted by MoneyAisle regarding issues arising from transactions already conducted through our system.

19. Can I participate if I don't have an existing bank account?

Yes. MoneyAisle does not require any bank account information. Once you accept a bank or credit union's offer, you work directly with that financial institution to open an account and transfer funds.

20. Are the auctions live?

Yes, absolutely. We have a large number of banks and credit unions in our network. Every time a customer initiates a request for an auction, all of our network banks and credit unions are notified and can submit bids in real-time. The best bid for the customer wins and the entire process only takes a couple of minutes. For details see our How It Works section.

21. How does the MoneyAisle auction work?

Here's how we do it:

We have a large number of participating banks and credit unions from across the country – all of whom are interested in expanding their customer base.
At MoneyAisle you choose the financial product (Auto Loan, Recreational Vehicle Loan, Motorcycle Loan, Boat Loan, Personal Loan, CD, or High-Yield Savings) and details. Then click the ‘Start Auction!' button to start the live auction.
Within seconds, MoneyAisle generates a live auction among the participating banks and credit unions for your business.
MoneyAisle captures the best overall rate bid and then repeats the process to see if any participating banks or credit unions will beat it. Each auction round pushes the rate more in your favor.
This process is repeated as many times as necessary, until one financial institution is left. If two or more financial institutions tie for the winning bid, MoneyAisle will break the tie on a random basis. You are then shown the top bids for your deposit, along with information about the winning financial institutions. The winning bids are the best rates available among participating banks and credit unions. The entire live process typically takes only a couple of minutes.
You watch the auction live and see the number of rounds, number of bids, and increasingly higher rates appear in real-time.
You get the best rates for your Car Loan, Recreational Vehicle Loan, Motorcycle Loan, Boat Loan, Personal Loan, CD or High-Yield Savings account available in our system. If you like the rate and wish to complete the transaction, provide your contact information and accept a winning bid.

A representative from the winning bank or credit union will contact you about opening your account. If the financial institution supports online account opening, you will be given the option to go directly to their online account opening platform.

It's that easy, takes a couple of minutes to get a great rate and is fully automated to work for you 24/7.

For more information click here.

22. How long does an auction take?

MoneyAisle's auction process, which typically takes just a couple of minutes, is live and iterative. During the live auction participating banks and credit unions are bidding for your business in real-time over the course of multiple rounds, which drives your rate more in your favor as the auction progresses. At the end of each round of bidding, the best rate is sent back to the participating banks and credit unions to give them a chance to bid a better rate. You get to watch this process take place on your computer screen over the course of the bidding rounds. The whole process is fully automated and takes place in just a couple of minutes, compared to other traditional online marketplaces.

23. Will I know how many financial institutions are bidding for me?

Yes, you will see the number of banks and credit unions that are ready to bid for your business. You will also see the number of bidders remaining at each stage of the live auction. The auction process is transparent from beginning to end. Imagine watching banks and credit unions compete for your business in real-time!

24. Can I exclude a financial institution from participating in the auction?

Yes, you may exclude up to ten banks or credit unions from the auction using advanced options. For example, customers may want to exclude a particular bank if they have deposits at that bank that are held in such a way that their total deposits have reached, or are close to reaching, the maximum amount of FDIC insurance coverage of $250,000 (which includes principal and any interest). Or, for other reasons, you may choose to exclude a specific bank or credit union by name.

Deposits at FDIC-insured institutions are now insured up to at least $250,000 per depositor through December 31, 2013. On January 1, 2014, the standard insurance amount will return to $100,000 per depositor for all account categories except for IRAs and other certain retirement accounts which will remain at $250,000 per depositor. (This supersedes the October 3, 2008 changes.) For detailed information about this change, please visit: http://www.fdic.gov/deposit/deposits/changes.html

The FDIC is an independent agency of the U.S. government that insures deposits in banks. For detailed information about the agency, please visit: http://www.fdic.gov

For additional information about deposit insurance coverage, please visit: http://www.fdic.gov/deposit/index.html

25. How do I know the winning rate is the best available rate?

The rate you receive from the winning financial institution is the best available rate any participating bank or credit union is currently willing to offer for your deposit. The rates are derived by having financial institutions bid against each other in real-time and will only be valid for a limited time. Unlike many other rate comparison sites that just return a list of often out-of-date rates from a database, our rates are submitted in real-time for you.

26. What is the difference between APY and interest rate?

Annual Percentage Yield (APY): This is the percentage rate on interest-bearing deposit accounts that reflects the total interest to be earned on an account based on the interest rate and frequency of compounding for a 365-day period.

Interest rate: Interest rate (or simple interest rate) is the annual rate of interest paid on an account which does not reflect the compounding of interest within that year.

27. Why can't I get the rate that I know exists at a certain financial institution?

There are several reasons that a specific rate may not appear as the winning rate. Some banks or credit unions will choose to only participate in auctions for customers in certain geographic regions or auction requests that meet certain minimum deposit requirements. And sometimes that particular bank or credit union might not be part of our network.

28. Is my auction commitment free?

Your auction is commitment-free. You are not required to make a deposit in order to run the auction. The participating financial institutions, however, are committed to honoring their rates. If you do find the winning rate attractive, we would encourage you to complete the transaction. Once you accept the winning bid, you will be given a set amount of time to open an account with the winning financial institution to receive the rate you have obtained.

29. How much time do I have to accept the winning bid?

Our network banks and credit unions are committed to their rates. To be fair to all the users in our community, we limit their initial commitment to thirty minutes. You must accept or decline the winning bid within this time, otherwise the bank or credit union is free to make this same offer to another user.

30. What are the next steps after I accept a winning bid?

Once you accept the winning bid, it is valid for the set amount of time displayed on your confirmation page. You will also receive a confirmation email with the transaction details. Once you have accepted an offer, you must complete your transaction with the bank or credit union within the time specified.

31. Are there any limits to the number of auctions I can run?

Auctions are free but there is a limit on the number of auctions users can run per day, as well as the number of auctions a user can run without accepting a winning rate and the number of auctions a user can accept without opening a corresponding account. This is in order to be fair to all the users in our community, so that everyone can benefit from the great deals from our participating financial institutions. If you have further questions about our auction limit policy, or if you feel you have reached your auction limit in error, please visit our Customer Care page.

32. How is my account opened?

Once you have provided your contact information and accepted the winning bid, your contact information will be available to the winning financial institution. A representative from this institution will contact you to help you open your account. Some financial institutions support online account opening. In this case, you have the option to proceed directly to their online account opening system.

33. How and when are the funds transferred and deposited in the CD or High-Yield Savings account?

The banks and credit unions in our network accept transferred funds in different ways. Among the options are:

ACH (Automated Clearing House), an electronic network for financial transactions, which is regulated by NACHA and the Federal Reserve
wire transfer
check-by-mail

34. What is "Compare multiple durations"?

If you're a registered user who runs an auction for a CD, you can simultaneously view the results of an auction for different maturity durations - for example, if you run a CD auction for $5,000 and you click "Compare multiple durations", you can also click up to four additional durations for comparison.

35. What is MoneyAisle's Auto Loan offering?

MoneyAisle now provides consumers with great rates on Auto Loans.

Banks and credit unions compete in real-time to get you great rates - in just a couple of minutes, absolutely free.

36. How does the Auto Loan auction work?

An Auto Loan auction functions similarly to our auctions for CDs and High-Yield Savings accounts - you type in a bit of information about the car loan you are looking to obtain, your location and then start the auction. One key difference is that in our auctions for deposit products the rates get higher as the bidding goes on, in our Auto Loan auctions the banks and credit unions bid to give you lower rates, because in a loan auction the lower rate saves you more money.

37. Can I refinance my current Auto Loan using MoneyAisle?

Absolutely. Our refinance auctions function in the same way as an auction for a new Auto Loan

38. Is there any charge to run an Auto Loan auction?

All MoneyAisle auctions, including Auto Loan auctions, are free for consumers to run.

39. How do I find out my credit score?

There are several online resources which can provide you with your credit score for free.

You can get an estimate of your credit score here, absolutely free: http://www.myfico.com/ficocreditscoreestimator/

40. How do credit unions and banks in the MoneyAisle network handle joint applications or no-credit applications?

If you plan on having a co-signer for your loan or re-finance due to either poor or no credit on your part, please enter the credit score of the guarantor for the loan (the person who will be co-signing for you) in the "credit score" field when filling out your auction parameters.

41. How accurate are the auto loan quotes I receive on MoneyAisle?

While MoneyAisle strives to provide each consumer with an accurate rate quote, rates may be subject to change based on additional conditions that are not captured at the time of the MoneyAisle auction. Such conditions include, but are not limited to, an unfavorable debt-to-income (DTI) ratio, overdue balances, missed payments, past repossessions, past bankruptcy filings, etc. Rate changes due to these additional factors may be more pronounced for consumers with lower credit scores.

42. What are MoneyAisle's RV Loan, Motorcycle Loan, and Boat Loans offering?

MoneyAisle now provides consumers with great rates on Recreational Vehicle Loans, Motorcycle Loans, and Boat Loans.

Banks and credit unions compete in real-time to get you great rates - in just a couple of minutes, absolutely free.

43. How do the RV, Motorcycle, and Boat Loan auctions work?

An RV, Motorcylce, or Boat auction functions similarly to our auctions for Auto Loans - you type in a bit of information about the loan you are looking to obtain, your location and then start the auction.

44. Can I refinance my current RV, Motorcycle, or Boat Loan using MoneyAisle?

Absolutely. Our RV, Motorcycle, and Boat Loan refinance auctions function in the same way as an auction for an Auto Refinance Loan.

45. Is there any charge to run an RV, Motorcycle, or Boat Loan auction?

All MoneyAisle auctions, including RV, Motorcycle, or Boat Loan auctions, are free for consumers to run.

46. How do I find out my credit score?

There are several online resources which can provide you with your credit score for free.

You can get an estimate of your credit score here, absolutely free: http://www.myfico.com/ficocreditscoreestimator/

47. How do credit unions and banks in the MoneyAisle network handle joint applications or no-credit applications?

48. How accurate are the RV Loan quotes I receive on MoneyAisle?

49. What is MoneyAisle's Personal Loan offering?

MoneyAisle now provides consumers with great rates on Personal Loans.

Banks and credit unions compete in real-time to get you great rates - in just a couple of minutes, absolutely free.

50. How does the Personal Loan auction work?

A Personal Loan auction functions similarly to our auctions for Auto Loans - you type in a bit of information about the Personal loan you are looking to obtain, your location and then start the auction.

51. Is there any charge to run a Personal Loan auction?

All MoneyAisle auctions, including Personal Loan auctions, are free for consumers to run.

52. How do I find out my credit score?

There are several online resources which can provide you with your credit score for free.

You can get an estimate of your credit score here, absolutely free: http://www.myfico.com/ficocreditscoreestimator/

53. How do credit unions and banks in the MoneyAisle network handle joint applications or no-credit applications?

54. How accurate are the Personal Loan quotes I receive on MoneyAisle?

While MoneyAisle strives to provide each consumer with an accurate rate quote, rates may be subject to change based on additional conditions that are not captured at the time of the MoneyAisle auction. Such conditions include, but are not limited to, income, an unfavorable debt-to-income (DTI) ratio, overdue balances, missed payments, past repossessions, past bankruptcy filings, etc. Rate changes due to these additional factors may be more pronounced for consumers with lower credit scores.

55. What is CD Laddering?

A common fixed-income investment strategy is Certificate of Deposit (CD) laddering. A CD ladder involves taking a sum of money and investing it in various CDs with different maturity dates to produce a predictable cash flow. Once one CD matures the principal is reinvested - at the account holder's discretion - and the ladder continues.

Another benefit of a MoneyAisle CD ladder is that it gives you the ability to spread your money across several financial institutions, limiting the deposit amount per institutions to maintain all deposits under federal insurance limits.

56. Does MoneyAisle offer CD Laddering?

Yes. We are currently offering CD Laddering to all of our registered users. You must be logged in to run a CD Ladder auction.

57. How does MoneyAisle's CD Laddering service work?

Once you've elected to Build a Ladder (the link to do so is located next to the "Start Auction!" button), you'll be presented with a table. Simply fill out the deposit amounts for each duration you would like to include in your Ladder.

58. How many CD accounts should I include in my Ladder?

It's entirely up to you. If you want a 3-month CD and a 60-Month CD you can do that, or you can, for example, run an 18-month CD, a 9-month CD, and a 3-month CD. Just make sure you've filled in a Deposit Amount for each account you would like included in the Ladder before running the Ladder auction.

59. What are the Advanced Ladder Options?

The Advanced Ladder Options allow you to exert more control over how MoneyAisle's CD Laddering service allocates your funds.

If you have no preference over how much of your money is included in a single financial institution, you can leave the " No, don't limit the amount deposited per institution." radio button clicked. Conversely, if you would like to limit the amount of money deposited in a single institution to either the current FDIC/NCUA limit or the historic FDIC/NCUA limit, you can click the corresponding radio button. You also have the option of entering your own deposit limit.

Another Advanced Laddering Option allows you to set the quantity of CDs per Duration - you could, for example, run a ladder with two 12-month CDs and one 18-month CD. The Quantity tab is located next to Deposit Amount on the Advanced Ladder Building page.

60. Why would I want to spread the amount deposited across multiple financial institutions?

If you are depositing more than the amount covered by the FDIC or NCUA, you may wish to spread your accounts across multiple financial institutions. You can run multiple CD auctions at once with our laddering feature to maximize your returns. For more on what deposit amounts are covered by the FDIC, please click here. For information on the NCUA, please click here.

61. I represent a Credit Union or Organization. Can I use MoneyAisle to build a CD Ladder?

Absolutely. Just make sure you're registered as a Credit Union or organization, which you can do on our Registration page.

62. Can I exclude a financial institution from participating in the laddering auctions?

Yes, as with our standard CD and High-Yield Savings auctions you may exclude up to ten financial institutions from the auction using advanced options. For example, customers may want to exclude a particular bank if they have deposits at that bank that are held in such a way that their total deposits have reached, or are close to reaching, the temporary maximum amount of FDIC insurance coverage of $250,000 (which includes principal and any interest). Or, for other reasons, you may choose to exclude a specific bank or credit union by name.

The FDIC is an independent agency of the U.S. government that insures deposits in banks. For detailed information about the agency, please visit: http://www.fdic.gov

For additional information about deposit insurance coverage, please visit:
http://www.fdic.gov/deposit/index.html

63. What is a certificate of deposit (CD)?

A certificate of deposit (CD) is a special type of deposit account that is held for a stated period of time. CDs generally offer a higher rate of interest than a regular savings account. For more information on certificates of deposit, please click the link below:
http://www.moneyaisle.com/certificate-of-deposit/

64. What is a High-Yield Savings account?

A High-Yield Savings account is, simply put, a savings account with a high interest rate and APY. For more information on High-Yield Savings accounts, please click the link below:
http://www.moneyaisle.com/high-yield-savings-account/compare.aspx

65. Are my CD and High-Yield Savings deposits insured?

Your CD and High-Yield Savings deposits are insured by the FDIC or NCUA, independent agencies of the U.S. Government, to a maximum amount of $250,000 (including principal and interest) for all deposits held in the same capacity per insured financial institution. Any accounts or deposits that you already maintain directly with a particular insured financial institution, or through any other intermediary in the same capacity in which the CDs and High-Yield Savings deposits are maintained, may be aggregated with the CDs and High-Yield Savings accounts for purposes of the $250,000 limit.

For additional information about FDIC deposit insurance, please visit: http://www.fdic.gov/deposit/index.html

For additional information about NCUA deposit insurance, please visit: http://www.ncua.gov/

66. What is the NCUA?

Your credit union CD and High-Yield Savings deposits are insured by the NCUA. The National Credit Union Administration (NCUA) is the independent federal agency that charters and supervises federal credit unions throughout the United States and its territories.

NCUA administers the National Credit Union Share Insurance Fund (NCUSIF). Backed by the full faith and credit of the United States government, the NCUSIF insures the member accounts in all federal credit unions and the substantial majority of state-chartered credit unions.

For more information about the NCUA, please click here: http://www.ncua.gov/

67. What conditions apply to CDs and High-Yield Savings accounts offered through MoneyAisle?

CD and High-Yield Savings account rates offered through MoneyAisle are stated in terms of an annual percentage yield ("APY").

The APY offered is related to the amount you proposed to deposit and the conditions prevailing on our platform at the time you initiated the auction. Due to the competitive and dynamic nature of our platform, a different APY may result if you propose to deposit a different amount or initiate an auction at another time. Fees from the winning financial institution could reduce the earnings on your account. MoneyAisle.com is a free service for all consumers and no additional fees are charged as a result of obtaining an account through MoneyAisle.com. For CDs, a penalty may be imposed for early withdrawal. For High-Yield Savings accounts, your interest rate and your APY may change after account opening. Once you have accepted an offer, you must complete your transaction with the financial institution within the time specified. The offer may be contingent upon your state and ZIP code of residence.

In addition, the bank or credit union may have other disclosures, which will be available to you at auction's end. We advise you to carefully read all disclosures.

68. Will you share my information with all participating financial institutions or sell my information?

At MoneyAisle, we do not share your information with anyone except the winning financial institution after confirmation is received from you. Your personal privacy and the security of your data are a primary concern of ours. Please see our Privacy Policy for details.

69. What is the minimum and maximum amount of money I can deposit into an account through MoneyAisle?

Your deposit amount must be in US dollars (no cents) between $1,000 and $500,000.

70. Is there a way to deposit more than the $500,000 auction limit through MoneyAisle?

MoneyAisle's Power User accounts are available to select individuals and organizations. A Power User account provides increased flexibility regarding auction limits. If you are interested in a MoneyAisle Power User account, or to find out if you qualify, please contact our Customer Care department.

71. I'm a bank or credit union. Where can I sign up?

We're always looking for new banks and credit unions to enhance our network. Please visit our Network Center for more information about becoming part of MoneyAisle.

72. I represent an organization. Can I use MoneyAisle to find a CD or High-Yield Savings account?

Yes. You just need to register as an organization rather than an individual in order to run a MoneyAisle auction to find a federally insured CD or High-Yield Savings account. At the registration page there is a prompt to register as an organization. MoneyAisle does not currently support Auto Loan auctions for organizations.

73. What types of organizations does MoneyAisle support?

We have registration pages for Credit Unions, Municipalities, Businesses / Corporations, Non-Profits, and Financial Institutions.

74. My organization does not fit into one of the categories above. Can I still register as an organization?

If your organization does not fall into one of the above categories, please send us an email or visit our Customer Care page to let us know and we'll work with our network to support your deposits.

75. What is MoneyAisle's free content service?

MoneyAisle provides free content tables, featuring daily updated rates for your Web site. To find out more, visit our Free Content section.

76. How do I access MoneyAisle's free content?

You must be a registered MoneyAisle user to access the free content, but you can preview the content here. To get started, visit our Free Content Homepage.

77. My question wasn't addressed here. How do I contact you directly?

If you have questions or comments at any time please visit our Contact Us page.

78. What is the live chat icon on the top navigation bar?

MoneyAisle's live chat service is available from Monday to Friday, 9:00 am to 5:00 pm (Eastern Time) - click the chat icon in the upper-right hand corner of the top navigation bar to engage in live chat with a MoneyAisle representative. If chat is offline, you will be redirected to our Customer Care page.

Help

Frequently Asked Questions

How to use MoneyAisle's FAQ:

About MoneyAisle:

Account Registration:

Auctions:

Auto Loans:

RV, Motorcycle, and Boat Loans:

Personal Loans:

CD Laddering:

Participating Banks and Credit Unions:

Business, Credit Unions and Organizational Buyers:

Free Content:

Contacting MoneyAisle:

1. What is MoneyAisle?

2. Why would I want to use MoneyAisle?

3. Who can use MoneyAisle?

4. Is this free?

5. How does MoneyAisle differ from eBay?

6. Is MoneyAisle available in my state?

7. Is MoneyAisle available in Puerto Rico?

8. Why do I have to be at least 18 years old to use MoneyAisle?

9. What is the relationship between MoneyAisle and neoSaej?

10. Does MoneyAisle offer IRA accounts?

11. Is there an easy way to tell my friends and family about MoneyAisle?

12. Do I have to register to run an auction? What information do I need to provide to register?

13. Do I need an email address to use MoneyAisle?

14. Why didn't I receive an email from MoneyAisle?

15. How do I change my account's email address?

16. Why do I have to register to get a rate?

17. How will my information be kept secure?

18. Can I opt out of receiving MoneyAisle product updates and news?

19. Can I participate if I don't have an existing bank account?

20. Are the auctions live?

21. How does the MoneyAisle auction work?

Here's how we do it:

22. How long does an auction take?

23. Will I know how many financial institutions are bidding for me?

24. Can I exclude a financial institution from participating in the auction?

25. How do I know the winning rate is the best available rate?

26. What is the difference between APY and interest rate?

27. Why can't I get the rate that I know exists at a certain financial institution?

28. Is my auction commitment free?

29. How much time do I have to accept the winning bid?

30. What are the next steps after I accept a winning bid?

31. Are there any limits to the number of auctions I can run?

32. How is my account opened?

33. How and when are the funds transferred and deposited in the CD or High-Yield Savings account?

34. What is "Compare multiple durations"?

35. What is MoneyAisle's Auto Loan offering?

36. How does the Auto Loan auction work?

37. Can I refinance my current Auto Loan using MoneyAisle?

38. Is there any charge to run an Auto Loan auction?

39. How do I find out my credit score?

40. How do credit unions and banks in the MoneyAisle network handle joint applications or no-credit applications?

41. How accurate are the auto loan quotes I receive on MoneyAisle?

42. What are MoneyAisle's RV Loan, Motorcycle Loan, and Boat Loans offering?

43. How do the RV, Motorcycle, and Boat Loan auctions work?

44. Can I refinance my current RV, Motorcycle, or Boat Loan using MoneyAisle?

45. Is there any charge to run an RV, Motorcycle, or Boat Loan auction?

46. How do I find out my credit score?

47. How do credit unions and banks in the MoneyAisle network handle joint applications or no-credit applications?

48. How accurate are the RV Loan quotes I receive on MoneyAisle?

49. What is MoneyAisle's Personal Loan offering?

50. How does the Personal Loan auction work?

51. Is there any charge to run a Personal Loan auction?

52. How do I find out my credit score?

53. How do credit unions and banks in the MoneyAisle network handle joint applications or no-credit applications?

54. How accurate are the Personal Loan quotes I receive on MoneyAisle?

55. What is CD Laddering?

56. Does MoneyAisle offer CD Laddering?

57. How does MoneyAisle's CD Laddering service work?

58. How many CD accounts should I include in my Ladder?

59. What are the Advanced Ladder Options?

60. Why would I want to spread the amount deposited across multiple financial institutions?

61. I represent a Credit Union or Organization. Can I use MoneyAisle to build a CD Ladder?

62. Can I exclude a financial institution from participating in the laddering auctions?

63. What is a certificate of deposit (CD)?

64. What is a High-Yield Savings account?

65. Are my CD and High-Yield Savings deposits insured?